I’ve been paying down my personal student loan given that 2010 during the monthly instalments in excess of ?200 through PAYE, yet the harmony keeps growing and you can notice charge is actually ballooning
The situation seemingly have started while i changed efforts inside the 2012. 3 years after, I came across that not one from my repayments had been placed on my personal membership.
HMRC insisted it absolutely was problematic getting SLC. I delivered four years’ property value payslips so you can SLC twice (it forgotten the first lot) and, once one year, ?twelve,366 is actually subtracted out of my personal financial obligation. That didn’t through the collective appeal costs. SLC insisted I was responsible for these types of even though they were placed on an enthusiastic erroneously expensive balance.</p>
That was in 2019. Since then, I’ve been unable to log in to view my account. SLC has variously told me there’s a block on it, that it’s being investigated by HMRC, or, more recently, that it isn’t authorised to discuss the account over the phone. It also insists it is not authorised to send paper statements, so can’t establish what I owe.
EK, London area
SLC passed me personally onto HMRC, hence promised surprise data. It seems that once you altered perform your federal insurance policies matter try combined that have a beneficial stranger’s, very payments were seated when you look at the limbo getting nine many years with interest accumulating to the harmony that, but also for the brand new mistake, need started reduced. What is really alarming would be the fact SLC and you may HMRC made an effort to offload you on to each other with the half a dozen many years which you have made an effort to resolve the challenge, and you will step was only pulled while i had inside.
You will find and developed an excellent ?eight hundred redress percentage, and place actions in position to end a reoccurrence associated with situation.” SLC, and this failed to promote a remark, have meanwhile felt like which you owe ?step one,800, but have yet , to describe if this consists of the unfairly used attention. Needless to say, you need the latest unsubstantiated sum authored of. Your own predicament could be distressful sufficient whether or not it is a one-of. not, almost every other graduates provides reported to me they are becoming energized getting expense obtained already paid back, otherwise blocked of examining its harmony.
Londoner Le received confirmation from SLC that his loan was paid up in 2019. However, deductions from his salary resumed without explanation in ed each other. “HMRC told me it had received notification from SLC in May to deduct student loan repayments,” he writes. “SLC said this must have been an error and that they would notify HMRC to stop taking payments and I would receive a refund from my employer.
“By September the payments were still being deducted, and SLC claimed that a ‘mortgage-style’ loan, from Thesis Servicing on my account, was to blame. But it confirmed it had no record of anyone with my name.”
HMRC says: “We apologise and have upgraded our records in order to echo the fresh college student financing payments designed to go out
“Inside my last label having SLC, it told you it might perhaps not bring any further information regarding which mysterious financing and this all of the this may would is alert HMRC once more, however, this should consume to help you a few months. HMRC says they has not yet heard from SLC. Very I’m trapped within the good bureaucratic horror payday loans online Glasgow which includes, so far, pricing me ?dos,100 which i is ill pay for.”
Meanwhile, EW of London has been trying since 2018 to find out how much she still owes. “Every time I am told there is a balance error so there is suppression on my account, which means they can’t provide me with an accurate statement, or an estimate of when this will be resolved,” she writes.